cuelaneBack to
your scene.
A few answers to keep your rehearsal moving.
How do I start?
Open the original sample, choose ALEX and tap Let’s rehearse. Next line gives a manual cue. Import your own script from the + button in the library; always review the roles and dialogue before saving.
Do I need an account or subscription?
Local import, editing, device voices and rehearsal work without an account. Free includes three active scenes. Sign in with Apple to use cloud AI and optional cloud backup. Free cloud allowance: 3 AI preparations and 3,000 new voice characters per calendar month (UTC). Plus: 40 preparations and 100,000 characters, plus up to 500 saved scenes without the three-active-scene limit.
Can I rehearse offline?
Yes. Saved scripts, device voices and already prepared AI voices work offline. Prepare your partner’s AI voices while connected, before the rehearsal begins. New AI requests, cloud backups and account actions require an internet connection.
My partner isn’t picking up my cue.
Try headphones, check microphone and speech permissions in iOS Settings, and choose a supported on-device speech language. Pause mode needs a clear gap after you speak. Tap to cue always works without microphone access.
What happens when an AI request fails?
Failed cloud requests return their allowance. Identical retries reuse a cached result where available. You can use local preparation or device voices while the cloud is unavailable. A single AI voice line is limited to 4,000 characters: split longer lines or use a device voice.
How do I cancel or restore Plus?
Manage renewal in iOS Settings > your name > Subscriptions, or use Manage subscriptions in Cuelane. Restore purchases is in the Plus screen. Use the same Apple purchase account and the same Sign in with Apple account as before. Deleting Cuelane or its cloud account does not cancel an Apple subscription.
How do I delete my data?
In Cuelane, go to Settings > Your account > Delete cloud account. This removes active server account data and starts revoking Apple authorization. Clear device data separately using Reset local library. Exported backup files must be deleted wherever you saved them. Encrypted recovery backups expire within 7 days. For help with access or deletion, contact the email below.
How do I switch languages?
Open Settings > App language and choose English or Русский. The interface defaults to English. This does not translate your scripts; select the script’s language when importing.
Something else?
Write to support@denary.store.
Include Cuelane in the subject, your device, iOS version and what happened. Please don’t send passwords, payment details or private scripts.